Got questions? Look here
Find quick answers to common questions about InterVal’s features, setup, and support.
General Questions
We are a small but passionate startup driven by a team of dedicated entrepreneurs, chartered surveyors, developers, and valuation experts. For the past 30 months, we have built InterVal from the ground up, relying on our own limited resources and unwavering commitment to innovation.
Our journey has been filled with tears, laughter, achievements, setbacks, frustrations, and extraordinary learning experiences—all of which have shaped InterVal into the cutting-edge valuation solution it is today.
Want to learn more about our origin story, team, and vision? Check it out here: https://www.interval-soft.com/about
Our software streamlines the valuation process by providing a standardised reporting template and structured valuation workflow. By automating formatting and report structuring, valuers can focus on in-depth property analysis and delivering precise, well-communicated insights to their clients. This results in consistent, high-quality valuation reports with greater efficiency and accuracy
InterVal is designed for all property valuation professionals, including:
✅ Independent valuers
✅ Small and mid-sized valuation firms
✅ Large corporate valuation teams
✅ Financial institutions and real estate consultancies
InterVal aligns with major global valuation standards, including:
✔ International Valuation Standards 2025 (IVS) – ensuring transparency and consistency in valuation reports
✔ Royal Institution of Chartered Surveyors (RICS) Global Red Book 2025 – for professional property valuation and reporting
✔ IFRS (International Financial Reporting Standards) – supporting financial reporting compliance
✔ IPMS (International Property Measurement Standards) – ensuring accuracy in property measurements
We continuously update InterVal to stay aligned with evolving industry standards.
While the calculations form a very crucial part of the property valuation assignment, they are worthless if the assumptions underpinning them are not present and clearly explained to the client. The standards are there to promote transparency and understanding between valuer and client and making sure that all valuers follow the same rule book. We follow the standards to the letter in an effort to provide better valuation reports to clients that are clear and well explained with all underlying assumptions and decision making clear and well explained.
We do not guarantee that the estimate of value itself is correct, that part is all down to the skills and expertise of the valuer, we only provide the frameworks to make sure that the valuers follow the applicable standards to the letter. Through the use of the software the valuers will be faced with a series of clear choices on bases of value, approaches, methodology, assumptions etc… All the choices they make will be clearly explained in the valuation report and any significant changes and client communication as well as all additional justifications will be displayed in an automatically generated audit trail.
Pricing & Subscription
InterVal operates on a SaaS subscription model, charged per user, per month. You can find all our pricing plans on this page: https://www.interval-soft.com/pricing, with plans starting at $99 per month.
Yes, we offer discounts for annual subscriptions. If you plan to register more than 10 users, please contact us here: https://www.interval-soft.com/contact.
You can cancel your subscription at any time. Your account will remain active until the end of the current billing period, and you will not be charged for the next cycle.
Yes, we offer a 30-day free trial. If you need more time to explore our solution fully, we can extend your trial upon request.
Currently, we accept credit and debit cards only. However, if you require an alternative payment method, please contact us, and we’ll do our best to accommodate your request.
No, we keep it simple. The subscription covers everything, with no hidden fees.
Yes, you can upgrade or downgrade your plan at any time.
Yes, you can add users at any time, and your billing will be adjusted accordingly.
If you remove a user, their account will be disabled at the end of the current billing cycle and will not be renewed. This ensures you only pay for active users while maintaining flexibility in your subscription.
Our policy is that once a payment is made, it covers the period you selected. We do not offer refunds for early cancellations.
We don’t offer refunds, but with our 30-day trial, you can test InterVal risk-free before subscribing.
Technical & Support
InterVal is a cloud-based service, meaning you can access it from any device that has an internet connection and a web browser. For the best experience, we recommend using a computer with Google Chrome, as it ensures optimal performance and compatibility with all InterVal features.
Yes, a single account can be accessed from multiple devices, but not simultaneously. If you log in on a new device, you will be logged out from the previous one to ensure account security and data integrity.
We are based in Southeast Asia and are available 16 hours a day. We offer a ticketing system and aim to resolve issues within 12 hours. Additionally, we provide a free 40-minute onboarding call if needed. We also offer online team training for a fee (per hour). See pricing details here: https://www.interval-soft.com/pricing.
Yes, we provide a free 40-minute onboarding session. If you require further training, we offer online team training for a fee (per hour). See pricing details here: https://www.interval-soft.com/pricing.
InterVal is updated once or twice a month, addressing bug fixes, performance improvements, and new feature additions.
We do not have an API yet, but we are planning to develop one by the end of 2025.
Data Security & Compliance
We take data privacy and security very seriously. You can find detailed information about our policies and measures on this page: https://www.interval-soft.com/privacy-policy.
Yes, InterVal is committed to data protection and compliance with relevant privacy laws, including GDPR. We ensure that user data is stored securely and processed in accordance with legal requirements, giving users full control over their personal and business information.
Currently, there is no automatic backup feature, and users cannot manually back up their data. However, you can request a backup from our team, and we will provide it in a secure format upon request.
Only you and your authorized team members have access to your valuation reports. InterVal ensures that your data remains confidential and secure, with no external access unless explicitly authorized by you.
Features & Functionality
Currently, InterVal supports Market Approach and Income Capitalization methods. We plan to add Depreciated Replacement Cost (DRC) and Discounted Cash Flow (DCF) in the second half of 2025.
Yes, InterVal includes a templating system that allows you to create multiple report formats based on your needs. Additionally, reports are generated in Word format, enabling you to make final adjustments before sending them to clients.
Yes, InterVal supports portfolio valuations, allowing you to manage and evaluate multiple properties within a single project.
Yes, InterVal supports all types of real estate properties. We continuously expand our platform to include more specialized property types.
InterVal does not provide market data but offers a database framework for users to store and manage their own data. In the future, we plan to integrate with external data providers, though this will be done on a market-by-market basisand may not be available in all countries.
Yes, team collaboration is a core feature of InterVal. The system is built from the ground up to streamline teamwork, significantly improving efficiency and speed in the valuation process.
No, InterVal does not currently support AVMs, and we do not have immediate plans to implement them.
Legal & Compliance
That’s fine, allowances are made for departures from the standards as long as they are explained and justified properly. The software allows valuers to state any departures or special assumptions that are particular to a market or asset class.
Yes, InterVal can be used for financial reporting purposes as it aligns with international valuation standards such as IVS and RICS. Our reports are structured to support IFRS-compliant valuations, making them suitable for integration into financial statements. However, we recommend consulting with your accounting or regulatory team to ensure compliance with specific local financial reporting requirements.
InterVal provides valuation reports that adhere to industry best practices, making them suitable for use in secured lending processes. However, acceptance depends on the specific requirements of the lending institution. We are actively engaging with financial institutions to increase adoption and enhance compliance with banking regulations.
Our valuation reports are structured to include all necessary valuation principles and methodologies, making them adaptable to various legal and tax reporting frameworks. While we do not yet offer direct tax calculation features, our reports can be easily integrated into financial and tax compliance workflows.
Many financial institutions recognize valuation reports that adhere to IVS, RICS, and other international standards. While formal partnerships with banks are not yet in place, we are actively engaging with industry stakeholders to increase acceptance and integration into lending workflows.
Future Development
Our roadmap includes expanding valuation methodologies, improving automation, and enhancing integrations with third-party financial and real estate platforms. By 2026, we aim to introduce portfolio valuation capabilities and market data integrations.
InterVal is not an AI-driven platform, and we firmly believe in empowering human valuers and appraisers, not replacing them. Our technology is built on logic trees, scripts, and structured data, ensuring transparency and reliability without compromising professional expertise or intellectual property.
However, we recognize the potential of AI in enhancing efficiency rather than replacing expertise. In the future, we may introduce AI-assisted features, such as:
- Automated property descriptions based on input data
- Image recognition for classifying property features
- Geolocation-based insights to streamline research
But rest assured—we are committed to keeping valuers in control of the process. AI will be used only as a supporting tool, not as a decision-maker.
We recognize the importance of localized valuation methodologies, and we are working towards gradual integration of country-specific standards. However, this is a market-by-market approach, and implementation will depend on regulatory demand and industry collaboration.
Currently, InterVal is only available in English. However, we understand the importance of market adaptation, and we plan to introduce multilingual support starting in 2026. Our roadmap includes adding languages such as Arabic and Spanish, with more to follow based on user demand and market expansion.
Investment & Partnership
Absolutely! We are actively seeking strategic partnerships to expand our solutions and collaborate with technology partners, valuation industry leaders, and service providers. If you share our vision and are interested in working together, we’d love to explore potential synergies. For more information, visit: https://www.interval-soft.com/partnerships or reach out to us directly—we’d love to connect!
Yes! We are open to investment opportunities that support our growth and expansion. If you’re an investor looking to engage with a fast-growing company in the valuation technology space, we’d love to connect and discuss potential opportunities. Feel free to reach out to us directly to start a conversation.
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